Privacy Policy

Information We Collect:

We collect various types of information in connection with the Service, including:

• Personal Data: Information that can be used to identify you, such as your name, email address, phone number, and any other details you provide voluntarily.
• Usage Data: Information about how you interact with the Service, including your IP address, browser type, pages visited, and the time spent on those pages.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our Service and store certain information.
• Session Replay and Product Analytics: We use a third-party product-analytics and session-replay provider (currently PostHog, whose servers are located in the United States) to understand how visitors use our Service. This technology may record your interactions with the Service, including pages viewed, clicks, mouse movement, and scrolling, to reconstruct your session. We configure this technology to mask text entered into form fields, including the contents of our contact form. This activity is subject to your cookie choices; see our Cookie Policy.

How We Use Your Information:

We use the information we collect for various purposes, including:

• To provide and maintain our Service
• To improve, personalize, and expand our Service
• To understand and analyze how you use our Service
• To communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Service, and for marketing and promotional purposes
• To process your transactions and manage your orders
• To detect, prevent, and address technical issues
• To comply with legal obligations
• To develop, train, and improve our artificial intelligence and machine learning models, to the extent applicable

If we use your information to train or improve our artificial intelligence or machine learning models, you may opt out of such use by contacting us at privacy@codemetal.ai.

Sharing Your Information:

We may share your information with:

• Service Providers: We may share your information with third-party vendors, consultants, and other service providers who work on our behalf and need access to your information to perform their services.
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

Your Rights:

Depending on your location, you may have certain rights regarding your personal data, including:

• Access: The right to access and receive a copy of the personal data we hold about you.
• Correction: The right to request correction of any incomplete or inaccurate data we hold about you.
• Erasure: The right to request that we delete your personal data, subject to certain exceptions.
• Objection: The right to object to our processing of your personal data.
• Data Portability: The right to request that we transfer your data to another organization or directly to you, under certain conditions.
• Withdraw Consent: The right to withdraw your consent at any time where we are relying on consent to process your personal data.

To exercise these rights, please contact us at privacy@codemetal.ai. We will respond to your request in accordance with applicable law. Before responding, we will take reasonable steps to verify your identity. We will respond to verifiable requests within 45 days, with a possible one-time 45-day extension where reasonably necessary.

California Privacy Rights (CCPA/CPRA):

If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), gives you additional rights over your personal information, including:

• Right to Know: You may request that we disclose the categories and specific pieces of personal information we have collected about you, the sources of that information, and the purposes for collecting it.
• Right to Delete: You may request that we delete personal information we have collected from you, subject to certain exceptions.
• Right to Correct: You may request that we correct inaccurate personal information we maintain about you.
• Right to Opt-Out of Sale or Sharing: You may opt out of the sale or sharing of your personal information, to the extent we engage in such activity.
• Right to Limit Use of Sensitive Personal Information: You may direct us to limit our use of your sensitive personal information to what is reasonably necessary to provide the Service.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of these rights.

To exercise these rights, please contact us at privacy@codemetal.ai.

Cookies and Tracking Technologies:

We use cookies and similar tracking technologies to collect and use information about you, including to serve interest-based advertising. For more details about how we use these technologies, please refer to our Cookie Policy. Our Service does not currently respond to browser "Do Not Track" signals.

Security:

The security of your information is important to us. We implement reasonable security measures to protect your information; however, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security. In the event of a data breach affecting your personal information, we will notify you and applicable regulators as required by law.

Data Retention:

We retain your personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. When we no longer need your personal data, we take reasonable steps to delete or anonymize it.

Third-Party Links:

Our Service may contain links to third-party websites or services that we do not own or control. We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies before providing them with any information.

International Users:

If you are located outside of the United States, your information may be transferred to, stored, and processed in the United States or other countries where our service providers are located. Where required, we rely on appropriate safeguards, such as standard contractual clauses, for such transfers. If you are in the European Economic Area, United Kingdom, or Switzerland, we process your personal data based on your consent, the necessity of processing to perform a contract with you, our legitimate interests, or as required by law.

Changes to This Privacy Policy:

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. The changes will be effective 30 days after they are posted, and your continued use of the Service after such time will constitute your acceptance of the revised Privacy Policy.

Contact Us:

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: